Food safety certification and trainingTampa · Orlando · Miami
About Five Stars

About Five Stars Food Safety.

Five Stars Food Safety is a Tampa, Florida-based food-safety instruction and exam-proctoring business with a suite of products and services for your establishment's needs.

Our team

Experience that connects regulation to daily operations.

Emmanuel Chounard, founder of Five Stars Food Safety
Founder & owner

Emmanuel Chounard

Founder & Owner | ServSafe® Certified Food Safety Instructor | ServSafe® Registered Exam Proctor | ServSafe® Certified Food Protection Manager | Hospitality Operations & Workforce Development | Culinary Professional

Emmanuel Chounard is the founder and owner of Five Stars Food Safety, bringing extensive experience in culinary operations, luxury hospitality, workforce development, and professional food safety education. As a ServSafe® Certified Food Safety Instructor, ServSafe® Registered Exam Proctor, and ServSafe® Certified Food Protection Manager, Emmanuel has delivered more than 3,500 instructional hours across Illinois and Florida, achieving an approximately 98% certification examination pass rate. His professional background spans fine dining, luxury hospitality, restaurant operations, retail, transportation, marketing, education, and entrepreneurship. His culinary experience includes working within Forbes-recognized luxury hospitality environments, including The Tampa EDITION, where he served in culinary operations and as a Forbes Luxury Learning Ambassador. These experiences have shaped his understanding of the relationship between food safety, service excellence, operational efficiency, employee development, and business performance.

Emmanuel has completed Culinary Arts I and II training and pursued professional certifications and education in food protection management, allergen awareness, responsible alcohol service, workplace conduct, unconscious bias awareness, and first aid/CPR/AED. His multidisciplinary background allows him to approach food safety education as more than a regulatory requirement, integrating practical operational knowledge, risk prevention, employee accountability, and organizational leadership.

Through Five Stars Food Safety, Emmanuel provides food safety training, certification examination services, and operational support to individuals, restaurants, hospitality organizations, and institutional food-service operations. His instructional approach combines nationally recognized food safety standards with real-world scenarios, helping participants understand not only what regulations require, but why those requirements matter and how to implement them consistently in demanding operational environments.

As an entrepreneur and educator, Emmanuel believes effective food safety programs should accomplish three objectives: protect public health, strengthen employee competency, and safeguard business performance. His approach emphasizes accessible education, practical application, professional accountability, and systems that support sustainable compliance.

Headquartered in Tampa, Florida, Five Stars Food Safety serves individuals and organizations throughout the Tampa Bay region, with private and group training arrangements available statewide.

Food safety is more than a certification. It's a business responsibility—and a competitive advantage. Partner with Emmanuel and Five Stars Food Safety to strengthen your team's knowledge, improve inspection readiness, reduce preventable compliance risks, and establish operational standards that protect both your customers and your bottom line.

Invest in your people. Protect your reputation. Strengthen your business.

Partner with Emmanuel

FiveStarsFoodSafety.com

Rachel Nieto Gallardo of Five Stars Food Safety
Food safety and compliance

Rachel Nieto Gallardo

ServSafe® Certified Food Safety Instructor | ServSafe® Registered Exam Proctor | ServSafe® Certified Food Protection Manager | Food Safety & Regulatory Compliance | Hospitality Operations | Training & Operational Excellence

Rachel Nieto Gallardo brings more than 20 years of experience in hospitality, food-service operations, regulatory inspections, and workforce training to Five Stars Food Safety. Her professional background includes food safety inspection experience with the Florida Department of Agriculture, leadership in hospital food and nutrition services, and extensive experience developing and delivering food safety, workplace safety, and regulatory compliance training.

Her career bridges regulatory oversight and operational leadership, providing a comprehensive understanding of both the standards regulatory agencies enforce and the practical challenges businesses face in achieving and maintaining compliance. This dual perspective allows Rachel to identify operational vulnerabilities, address underlying causes of noncompliance, and translate complex regulatory requirements into practical, sustainable solutions.

At Five Stars Food Safety, Rachel focuses on inspection readiness, operational compliance, corrective-action strategies, employee training, and the development of effective food safety systems. She works to help organizations strengthen internal procedures, establish clear operating standards, improve employee competency, and build accountability throughout their operations.

Rachel understands that effective food safety extends beyond passing inspections or maintaining written policies. Lasting compliance requires knowledgeable employees, engaged leadership, consistent execution, and systems designed to prevent recurring deficiencies.

Her commitment is to help restaurants, hospitality businesses, and institutional food-service operations transform regulatory requirements into sustainable everyday practices—protecting guests and employees, strengthening operational performance, and establishing a lasting culture of food safety and accountability.

Don't wait for an inspection to reveal weaknesses in your operation. Partner with Rachel and Five Stars Food Safety to identify compliance risks, strengthen your team's readiness, and implement practical solutions before deficiencies become costly problems. Schedule a food safety consultation today and take a proactive step toward safer operations, stronger compliance, and lasting business confidence.

Schedule a food safety consultation
Chef Keena Thurman of Five Stars Food Safety
Culinary education and food safety

Meet Chef Keena Thurman

ServSafe® Certified Food Safety Instructor | ServSafe® Registered Exam Proctor | ServSafe® Certified Food Protection Manager | Culinary Professional

My journey in the hospitality and food and beverage industry began when I was just 14 years old. Since then, I've built a career that has taken me through nearly every level of the industry—from fast food and quick-service restaurants to high-volume arenas, stadiums, and upscale fine dining establishments. Each experience has shaped my understanding of what it takes to create exceptional food, lead successful kitchen operations, and maintain the standards that protect the people we serve.

Culinary arts is more than a career for me; it's my passion and purpose. I love being a chef, creating memorable dining experiences, and bringing people together through food. Equally important to me is the opportunity to share what I've learned and help others develop the knowledge, skills, and confidence to succeed in this industry.

I earned both my Culinary Arts Diploma and Associate Degree in Culinary Arts from Auguste Escoffier School of Culinary Arts, strengthening my technical expertise, culinary knowledge, and understanding of professional kitchen standards.

As a ServSafe® Certified Food Safety Instructor, ServSafe® Registered Exam Proctor for the Food Protection Manager Certification, and ServSafe® Certified Food Protection Manager, I believe food safety and sanitation must always be the number one priority in every food-service establishment. Great food means nothing if it isn't prepared, handled, and served safely.

At Five Stars Food Safety, I bring my culinary experience and passion for education together to help current and aspiring food-service professionals understand not only the requirements of food safety, but the importance of applying those standards consistently in real-world kitchen environments. My approach to instruction emphasizes practical knowledge, professional accountability, and the confidence to make informed decisions under the everyday pressures of food-service operations.

My mission is to educate, empower, and equip food-service professionals with the tools necessary to maintain safe, sanitary, efficient, and successful kitchens. Whether someone is entering the industry for the first time or preparing to take on greater leadership responsibilities, I want them to leave my instruction with knowledge they can carry throughout their careers.

I'm also actively pursuing certification through the American Culinary Federation (ACF) as part of my continued professional development. I believe that no matter how much experience we gain, there's always room to grow, improve, and master our craft.

My philosophy is simple: Culinary excellence begins with a strong foundation, and food safety is at the heart of it all.

I'm Chef Keena, and my purpose is to continue Educating, Elevating, and Empowering the Next Generation of Food Service Professionals.

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How we serve

What clients can expect.

Clear instruction

Course topics are explained with examples from food-service work.

Inspection readiness

Operational risks are identified before they become costly findings.

Corrective action

Compliance requirements are translated into practical next steps.

Operational accountability

Training and systems reinforce consistent execution across the team.

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